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What is Business Pay Monthly and how does it work?
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Business Pay Monthly gives you access to a lease finance
product from Propel, which allows you to spread the cost of
your device over 1-4 years. This is powered through Propel’s
innovative technology, providing you with a quick and simple
application journey.
Propel have collaborated with Select and Apple to bring you
a compelling finance proposition & access to key lifecycle
management solutions for your Apple devices.
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Who is eligible for Business Pay Monthly?
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UK businesses that have a legal status as a Limited, PLCs,
or LLP company. To qualify, your business must:
- Be registered in the UK.
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Have a UK bank account or building society account with
Direct Debit facility.
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Have a registered Director (registered at Companies House)
who can sign the agreement and provide valid ID (passport,
driving licence, or EU ID).
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How much can a customer finance via Business Pay Monthly?
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From as little as £300 with no upper limit. The amount you
can borrow depends on the equipment you want to finance and
your business situation. If the equipment qualifies for
Business Pay Monthly, it will show as a payment option at
Select’s checkout.
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How long does the application process take?
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Most decisions are made within minutes. If Propel needs more
information, they will get in touch and let you know the
next steps.
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Will I own the equipment?
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Not during the term of the finance agreement. During this
time, the equipment is owned by Propel and leased to you by
Propel. Propel is the finance ‘lender’. At the end of the
lease term, you can:
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Buy the equipment at a fair market value price (determined
by Propel)
or;
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Return the equipment in line with the return conditions,
detailed in your finance agreement
or;
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Continue to lease the equipment from Propel at the same
monthly cost.
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Can I keep the equipment and settle my finance early?
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You do not have an automatic right to settle your finance
agreement early, but Propel are happy to chat if your plans
change and you want to explore this option. If Propel
agrees, you will need to pay the remaining balance on your
finance agreement. For early settlement requests, please
contact the Propel Support Team on 0161 518 2567, email
[email protected]
or submit a request via the
Propel Customer Portal.
Once Propel has received your request, they’ll follow up
with next steps.
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How do I manage my finance agreement?
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For any queries about your finance agreement, please contact
the Propel Support Team on 0161 518 2567, email
[email protected]
or use the
Propel Customer Portal.
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Am I responsible for insuring and maintaining the
equipment?
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Yes, it is your responsibility to keep the equipment insured
and in good condition. You may need to replace lost or
stolen equipment. You may have chosen to take this cover
through AppleCare+. If you return equipment during or at the
end of the lease, it should be in decent working order. If
it is damaged or not working, there might be a charge –
Propel will always let you know in writing if that happens.
For full details, check your finance agreement.
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What if my application isn’t approved?
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Sometimes Propel is unable to approve an application. This
might happen if the application doesn’t meet Propel’s
lending and eligibility requirements, for example, if Propel
determines the payment wouldn’t fit comfortably within your
budget, or if your credit profile doesn’t align with
Propel’s criteria. Sadly, Propel is not able to supply you
with a reason for a decline, but don’t worry – you can still
complete your purchase using another payment method on
Select’s website.
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Who do I contact if I have more questions about Business
Pay Monthly?
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For more information or assistance with Business Pay
Monthly, please contact the Propel Support Team on 0161 518
2567, email
[email protected]
. If you are an existing customer, you can also contact the
Propel team via the
Propel Customer Portal.
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Can I have a different payment option (e.g term, payment
frequency) to the ones presented to me on screen?
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No, unfortunately the only available payment options are
those offered to you during the application process.
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I am not a Director, but I am an authorised signatory for
the company. Can I sign the agreement?
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Only a registered Director can sign the finance agreement.
You can pause the application while you contact them and
arrange for them to sign. Once they have signed, you’ll get
an email with a link to resume the application when you are
ready.
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Who is the ‘Applicant’? Is that the Director or someone
else within our company?
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The Applicant is the person placing the order online and
applying for finance via Propel. A registered Director will
still need to sign the finance agreement. The Applicant and
Director can be different people.
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I don’t have the company’s bank details to hand. Can the
Director enter them when they sign the agreement?
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No, your company bank details are needed as part of the
application process. If you do not have the company bank
details, you can pause the application process and resume
later via the email link.
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What happens if I need to pause my application?
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You can pause your application by pressing the ‘Pause’
button. You’ll get an email confirming that your application
has been paused and providing a link to resume the
application later. The email will also let you know how long
the application will remain active. If you do not resume the
application in time, the information already provided will
be deleted and you’ll need to reapply on Select’s website.
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As the Applicant, how will I know that the Director has
signed the finance agreement?
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You will receive an email confirming the finance agreement
has been signed with details of next steps.
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I want to return equipment. What should I do?
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Please contact Select first to confirm they’ll accept the
return in line with their returns policy. If Select accepts
the return and you have no additional equipment under the
finance agreement, they will tell Propel and your finance
agreement will be cancelled. If you have remaining
equipment, this will trigger a new finance agreement. Make
sure the new agreement is signed so Propel can adjust your
payments correctly. The new finance agreement will need to
be signed by the same signing Director.
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I haven’t received the finance agreement to sign.
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Check your email junk or spam folder first. If it’s not
there, please contact the Propel Support Team on 0161 518
2567 or email
[email protected].
If your email address was entered incorrectly, the
application will need to be restarted.
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I’m struggling to afford my monthly payments. What can I
do?
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Please get in touch with the Propel Support Team on 0161 518
2567 as soon as possible. Propel can discuss options to help
you. For further information, click
here.
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I have questions relating to AppleCare+
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Please contact Apple directly for help with AppleCare+. They
will be happy to help.
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What if I have a problem with the equipment financed under
this agreement?
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Please contact Select. They’ll handle any equipment issues.
If you need to speak to someone about your finance
agreement, please get in touch with Propel.
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How can I change my details?
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Contact the Propel Support Team on 0161 518 2567, email
[email protected]
or submit a request via the
Propel Customer Portal.
Once Propel has received your request, they’ll follow up
with next steps.
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What is the Propel Customer Portal?
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In the
Propel Customer Portal, you can view your finance agreement(s), check on the
status of your applications, request changes to your
customer account, and chat with Propel's Customer Service
Team. It’s your go-to place for managing your account.
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What is “Available Finance” and how does it work?
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Available Finance is an estimate of how much finance your
business may be eligible to access through Business Pay
Monthly to acquire Apple devices.
Propel will regularly review your business’s profile to
assess whether additional finance can be made available. If
your Available Finance amount changes, you’ll be notified
through the
Propel Customer Portal.
Each time you apply for finance, Propel will review your
application individually to confirm eligibility.
If you have further questions with regards to Available
Finance, please contact Propel’s Customer Support Team on
0161 518 2567, or email
[email protected]
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What type of finance is it and how does it work?
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This finance option is a residual value (RV) lease. You make
regular payments to use the equipment for a set time, and
those payments are based on what the equipment is expected
to be worth at the end of the lease. This usually means
lower payments compared to buying the equipment outright.
You will not automatically own the equipment at the end of
the finance term.
How this works:
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If you are interested in financing your Apple equipment
instead of buying it upfront, Select will refer you to
Propel (Select acts as the ‘credit broker’)
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Propel buys the equipment from Select and lease it to you
(Propel acts as the ‘lender’)
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You lease the equipment from Propel for the agreed term,
as set out in your Lease Schedule
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You make monthly payments to use the equipment, but you
don’t pay the full purchase price of the Apple equipment
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The Apple equipment still has value at the end of the
lease - this is called the ‘residual value’
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Your monthly payments are based on the difference between
the purchase price and the residual value, which lowers
the cost of using the Apple equipment during the lease
Example: If the Apple equipment costs £1,000 and is expected
to be worth £200 at the end, you only pay for the £800
difference (plus interest) over the lease term.