Select offer free shipping to all orders over £40. There will be a £5 delivery charge for all orders under £40, this will be issued automatically at checkout.
Select Click and Collect is a completely free service, all you pay is the price of your order.
For items in stock, please allow for 1-2 working days for delivery. For items not in stock, dispatch times may be longer, please allow 7-10 working days. Specific products may have longer delivery times, for these products please refer to delivery times detailed on individual product pages.
Orders will not be accepted, and products will not be delivered to any address outside the mainland United Kingdom, Northern Ireland or the Isle of Man.
Orders and deliveries will not be possible for residents in the Channel Islands or the Isle of Wight.
Yes. All deliveries, other than delivery to store, require a signature to confirm your order is delivered and received correctly.
Unfortunately, we're unable to change your delivery address to a different one after an order is placed.
If you would like to amend your order, please contact us.
If you see any items in store that you’d like to add to your order, please bring them up to the payment desk with you and we’ll happily add them to the order. These extra items will need to be paid for by cash or card at the till and cannot be added to the online payment already taken.
We use DPD couriers for all Uk deliveries. Your tracking number will be provided via automated email when your goods have been dispatched. You can also check your tracking status on their website at www.dpd.co.uk..
Upon dispatch DPD will also email you with details of an estimated delivery time and tracking information. If the delivery time slot they offer is not suitable you can contact DPD via the link in the email to arrange an alternative slot. It is not possible however to redirect to a different address.
DPD do everything they can to ensure the delivery times are met but sometimes delays do occur due to traffic, accidents or unforeseen situations. They will let you know if they become aware of an unexpected delivery.
If the package has arrived damaged, you should sign the receipt to say the item has been damaged and refuse the delivery – in which case the item is returned to us and we will contact you to arrange a replacement or refund.
We will include a delivery note with the package that details all the items you should expect. If an item is missing from the box you must notify us within 2 working days of receiving the goods. Our customer services team will then advise of the best resolution.