Apple Watch Service & Support


Apple Watch Service and Support
Having issues with your watch? Thats why we're here to help. Apple Watch support from the experts. Discover how to repair your Apple Watch with the help of our Apple Authorised technicians, and technical support teams!
How to book:

In-store drop off:
Follow the link below to find out more about our in-store drop off service and get started by booking an appointment:

Mail-in repair:
Follow the link below to find out more about our mail-in off service and get started by requesting service:
In-store Service & Support
Book an appointmentFast, reliable Apple repairs
We know your Apple device is an important part of your life, and we're here to help get it back in top shape with professional in-store support.
With our convenient in-store repair option, you can visit one of our certified locations to have your device assessed and repaired by expert technicians. Just book your appointment online, and we'll handle the rest in-store.
Let us take care of your device so you can get back to what you love. We're excited to help!
Our Services

Screen Replacement
Cracked screens are a common issue. our technicians specialise in replacing screens for all Apple devices, ensuring your tech looks, and works as good as new.

Battery Replacement
Are you experiencing poor battery life? Our team can replace old, worn-out batteries with high-quality replacements to keep your device running smoother, for longer.

Logic Board Repair
The logic board is the heart of your device. Our Apple certified technicians can diagnose and repair any issues with the logic board. Restoring functionality, without replacing the entire machine.

Liquid Damage Repair
If your device has come into contact with liquid, our specialists may be able to perform liquid damage repairs to restore your device to working order. We use advanced techniques to clean and repair internal components.

Software Resets
Everyone gets caught up in software issues from time to time. If you need a reset, or help getting your device back to it's peak performance, our Apple certified technicians can help you out.

Other Repairs
We also offer a variety of additional repair services, whatever your machine needs, we'll have you covered. If you're not sure what you might need, please contact us for a consultation.
How it works

Book Your Appointment
Follow the link to apple.com's online appointment service. Provide details about the issue with your device, and book an appointment with your local Select store.
Visit a Store
Bring your device to your chosen repair location at your scheduled time. Our team will be ready to help when you arrive.
We Repair & Test
For IOS devices our skilled on-site technicians can diagnose the issue and perform the necessary repairs. For all Mac hardware service, or for anything unusual we may have to ship your device to our central service center to complete diagnosis. We thoroughly test the device to ensure it is functioning correctly before returning it to you.
Pick Up Your Device
Once your repair is complete and in-store, we’ll let you know that your device is ready for pickup.
Appointments & Payment
We want to make sending your device to us as simple and stress-free as possible. here's how our shipping and payment process works:
Appointment Scheduling
Use Apples online booking service to find the nearest store and book a time that works for you. Walk-in availability may vary, so we always recommend booking in advance.
Repair Fees
If your device isn’t covered under warranty, we’ll evaluate it and provide you with a quote before any work begins. You can approve the quote and proceed, or choose not to continue with the repair. If you decide not to proceed with a quoted repair, you will be subject to pay for diagnostics and shipping fees.
Payment Process
Once repairs are complete, payment can be made in-store using any of our accepted payment methods. All repairs must be paid for before the device is returned to you if not covered under warranty.
Need Help?
If you have any questions or need assistance during the process, please feel free to reach out to us. We're here to help!
1. Repair Turnaround: Repair times may vary depending on the issue and part availability. We strive to complete repairs within the estimated time frame, but are not liable for delays.
2. Data loss: While we take precautions to protect your data, there is a risk of data loss during repair. Users are encouraged to back up their device prior to sending them for repair. Information on how to back up your device can be found in our service pages.
3. Damage Waiver: If a device is sent to us with pre-existing damage, we are not liable for any additional damage that may occur during transit or the repair process.
4. Payment: All repairs completed ourside of warranty coverage must be paid for in full before devices are shipped back to customers. Payment must be made through the methods specified above.
5. Warranty: Once you device has been evaluated, we will decide the warranty coverage. Anything not covered under warranty will be quoted for and the repair will go on hold until the quote has been paid, or declined.
6. Shipping Fee: All shipments will be subject to a shipping fee of £40. This will be quoted to you during the repair process.
6. Shipping Fee: All shipments will be subject to a shipping fee of €40. This will be quoted to you during the repair process.
7. Diagnostics Fee: If you decide not to proceed with a quoted repair, you will be subject to pay for diagnostics and shipping fees.
8. Ownership of Dvice: If no payment is recieved for diagnostics and shipping fee withing 30 days, we have the right to take ownership of your device.
9. Modification of Terms: We reserve the right to modify these terms and conditions at any time, without prior notice. Changes will be made effective immediately upon posting on our website. Full terms and conditions can be found here.
Mail-in Service & Support
Request a repairFast, reliable Apple repairs
We know your Apple device is an important part of your life, and we're here to help get it back in top shape without the hassle of a store visit.
With our convenient mail-in repair option, you can simply send your device directly to our expert repair team. You'll enjoy fast, reliable service from the comfort of your home. Just fill out our online request form, and we'll guide you through teh rest.
Let us take care of your device so you can get back to what you love. We're excited to help!
Our Services

Screen Replacement
Cracked screens are a common issue. our technicians specialise in replacing screens for all Apple devices, ensuring your tech looks, and works as good as new.

Battery Replacement
Are you experiencing poor battery life? Our team can replace old, worn-out batteries with high-quality replacements to keep your device running smoother, for longer.

Logic Board Repair
The logic board is the heart of your device. Our Apple certified technicians can diagnose and repair any issues with the logic board. Restoring functionality, without replacing the entire machine.

Liquid Damage Repair
If your device has come into contact with liquid, our specialists may be able to perform liquid damage repairs to restore your device to working order. We use advanced techniques to clean and repair internal components.

Software Resets
Everyone gets caught up in software issues from time to time. If you need a reset, or help getting your device back to it's peak performance, our Apple certified technicians can help you out.

Other Repairs
We also offer a variety of additional repair services, whatever your machine needs, we'll have you covered. If you're not sure what you might need, please contact us for a consultation.
How it works

Request Your Repair
Fill out our online form to request a repair. Provide details about the issue with your device, and we'll get back to you promptly.
Ship Your Device
Carefully package your device to keep it protected and safe in transit. We reccomend using the retail box your device was purchased with. All of our shipping is fully insured, for your peace of mind.
We Repair & Test
Once we receice your device, our skilled technicians will diagnose the issue and perform the necessary repairs. We thoroughly test the device to ensure it is functioning correctly before sending it back.
We Return Your Device
Your repaired device will be shipped back to you quickly and securely. You'll receive tracking information so you can monitor its journey home.
Shipping & Payment
We want to make sending your device to us as simple and stress-free as possible. here's how our shipping and payment process works:
Fully Insured Shipping
Your device is important to us, which is why all shipments are covered by our fully insured courier service. This means that your device is protected during transit, up to a value of £5000.
Your device is important to us, which is why all shipments are covered by our fully insured courier service. This means that your device is protected during transit, up to a value of €5000.
Shipping Fee
There is a shipping fee of just £40, which covers all costs for shipping your device to our dedicated repair center, and back to you.
There is a shipping fee of just €40, which covers all costs for shipping your device to our dedicated repair center, and back to you.
Easy Shipping Process
Once we have your repair request, we'll send you a shipping label via email. All you need to do is:
- Print the shipping label.
- Carefully pack your device - using the original packaging is the best option!
- Drop off your package at your local DPD drop-off location
Packing Tips
To keep your device safe, make sure it's securely wrapped. This will help protect it from any bumps in transit.
Repair Quotes
If your device isn't covered under warranty, don't worry! After we evaluate it, we will provide you with a quote for the necessary repairs. You can easily view this quote through our dedicated repair portal.
Need Help?
If you have any questions or need assistance during the process, please feel free to reach out to us. We're here to help!
1. Repair Turnaround: Repair times may vary depending on the issue and part availability. We strive to complete repairs within the estimated time frame, but are not liable for delays.
2. Data loss: While we take precautions to protect your data, there is a risk of data loss during repair. Users are encouraged to back up their device prior to sending them for repair. Information on how to back up your device can be found in our service pages.
3. Damage Waiver: If a device is sent to us with pre-existing damage, we are not liable for any additional damage that may occur during transit or the repair process.
4. Payment: All repairs completed ourside of warranty coverage must be paid for in full before devices are shipped back to customers. Payment must be made through the methods specified above.
5. Warranty: Once you device has been evaluated, we will decide the warranty coverage. Anything not covered under warranty will be quoted for and the repair will go on hold until the quote has been paid, or declined.
6. Shipping Fee: All shipments will be subject to a shipping fee of £40. This will be quoted to you during the repair process.
6. Shipping Fee: All shipments will be subject to a shipping fee of €40. This will be quoted to you during the repair process.
7. Diagnostics Fee: If you decide not to proceed with a quoted repair, you will be subject to pay for diagnostics and shipping fees.
8. Ownership of Dvice: If no payment is recieved for diagnostics and shipping fee withing 30 days, we have the right to take ownership of your device.
9. Modification of Terms: We reserve the right to modify these terms and conditions at any time, without prior notice. Changes will be made effective immediately upon posting on our website. Full terms and conditions can be found here.
Inspire, Educate and Enable.
Apple Watch Service Calculator
Select the series, model and service you're after and we'll give you a price estimate to help you understand your choices. Please note that while we do our best to keep this tool updated, all prices should be considered estimates, and subject to inspection by one of our Apple authorised technicians. A quote for service will be provided upon inspection in-store or online for mail-in repairs.
Generation | Model | Whole unit replacement price | Battery replacement price |
---|---|---|---|
Get ready for your repair

Backup your device
Make a backup beforehand. Whilst we always handle your data with the utmost care, Select cannot be held liable for loss of data. Find out how to backup your data using the links below:

Find my Device
Turn off the Find My feature. If this is still active, then no service or repairs can be performed on your device.
Find out how
Passwords
Make sure you still know or have all your necessary login details at hand. Some details may be needed to complete diagnostics, plus it'll help you set things up again after the repair if you need to.

Proof of purchase
If your device was not purchased from Select but is still under Apples warranty, we may need the original proof of purchase to be able to carry out the repair smoothly.

Remove Accessories
Make sure you remove any accessories from your device. It's unlikely to happen, but we wouldn't want to risk losing something irreplaceable.
Your local Apple experts
Shop all Apple Watch
Discover the full Apple Watch range, all in one place. From the latest releases to popular favourites, easily browse and compare to find the perfect Apple Watch, stylish straps and charging solutions.
Shop nowWhy Select?
Whether you're just getting started with Apple or looking to upgrade a favourite, Select is the go-to destination for expert advice, premium products, and unmatched service.
Learn moreWhy not upgrade instead?
Frequently asked questions
- What should I do if my Apple Watch is damaged or stops working?
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You can bring your Apple Watch to any Select store or book a mail-in repair online. Our technicians will inspect the device and confirm whether it qualifies for repair under warranty, AppleCare+, or out-of-warranty options.
- How long does it take to repair an Apple Watch?
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Most Apple Watch repairs take between 5–7 working days. This depends on the issue and parts availability. You'll be given a timeframe when you book your repair.
- What is covered under AppleCare+ for Apple Watch?
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AppleCare+ covers your Apple Watch for hardware failures and accidental damage, including screen cracks and water damage. You’re covered for two incidents every 12 months (subject to a service fee).
- Do you replace Apple Watch batteries?
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Yes, if your Apple Watch battery isn’t lasting as long as it should, we can replace it using genuine Apple parts. Battery service may be covered by AppleCare+ or warranty.
- Is my Apple Watch repair covered under warranty?
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If your Apple Watch is within its one-year Apple warranty or covered by AppleCare+, eligible repairs are free of charge. Accidental damage is covered under AppleCare+ but may incur a service fee.
- Can you repair Apple Watches not bought from Select?
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Yes. As an Apple Authorised Service Provider, we can service Apple Watches no matter where they were purchased.
- What should I do before bringing in my Apple Watch?
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Before your appointment, we recommend:
- Unpairing your Apple Watch from your iPhone
- Backing up your iPhone to preserve Watch data
- Turning off Find My Watch
- Bringing a valid form of ID and proof of purchase
This helps ensure a quicker service experience.
- Prices correct as of 07.07.25. All prices provided online are estimates, and an official repair quote will be provided upon inspection of your device. Estimates provided online are done so in good faith with the intention of providing a helpful reference to the consumer, while we do our best to keep the online pricing up-to-date, we cannot guarantee these prices to be 100% accurate. As such, online estimates cannot be used to query repair quotes provided by our service team. Full terms and conditions apply.
- Trade-in values / amounts may vary depending on the condition and type of device. All trade-in estimates provided online are based on the information provided by the consumer and as such are subject to change upon inspection in-store, or by our trade in representatives upon receipt of your device. Full terms and conditions apply.
Full service terms and conditions are available here.