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Support that suits you.
Select Tech Support, here to help.
Remote and in-store technical support for all of your Apple devices. Facilitated by dedicated Apple Gurus, Select Tech Support is an appointment-based remote and in-store support service. The one-to-one support is delivered at a time that suits you, simply book your appointment and our team will contact you to solve your Apple software issue.
No queuing, no automated responses and no hidden extra cost per use. Select Tech Support is available in 3 service levels; Essentials, Plus, and Premium. And the best news, Tech Support Essentials is now free when you buy any iPhone, Mac or iPad at Select.
Book your appointment here.
Remote support
You can now access Select Tech Support from the comfort of your own home. Simply book a video or phone call with our team through our tech support booking system and our experts will get in touch.
With unlimited appointments getting support with your new device has never been easier.
Book your appointment here.
Discover
Find out how Select can help you get the most from your tech. Supporting with anything from Software installations and new product set ups, to the more general "How do i...?" questions, our Gurus have never been easier to connect with.
Buy
Start your Select journey with the purchase of Select Tech Support - Choose from Support Essentials, Support Plus or Support Premium plans to match your needs.
Book
Time to book your appointment via our website. With a wide selection of available time slots throughout the day, we do what we can to meet your schedule.
Confirm
Before your appointment, you'll receive an SMS to confirm your booking. This will include a weblink for easy access to the tech support system, and your unique 4-digit code to keep your session private.
Attend
Click the link in the SMS and enter your 4-digit pin to connect with our team. One of our Apple accredited Gurus will be there to greet you and make you feel comfortable throughout the journey.
Enjoy
Benefit from the support of our Apple accredited Gurus from the comfort of your own home. With support ranging from setting up new equipment, fixing technical issues, using online services, showing you how to stay connected with family and friends and so much more, what's not to enjoy.
In-store support
If you’d prefer to meet our gurus in person you can now visit one of over 30 locations across the UK and Ireland. Find your local store HERE and book an appointment to meet our Apple guru in person.
Your support guru will meet you in-store at a dedicated support space and will take you through the set-up or support you need.
Book your appointment here.
What does Select Tech Support include?
Support Essentials
7-Days of support coverage from first use.
Includes:
- Basic new device set up
- Device care including port and speaker cleaning
- Erase and reinstall of the device operating systems (iPhone and iPad only)
- Connectivity setup and troubleshooting for printers, Wi-Fi, and Bluetooth
Support Plus
1-Year of support coverage from first use.
Includes everything from Support Essentials and:
- Advanced set-up of your new device
- 1:1 guidance on the basics of using Apple OS, Apps and Services
- iPhone/iPad legacy data transfer
- Erase and reinstall of macOS
- Mac legacy data transfer
- Android to iOS migration
- Windows to Mac migration
Support Premium
1-Year of support coverage from first use.
Includes everything from Support Plus and access to the all Select Training content and courses including:
- Get to know your iPhone, iPad, Mac and Watch
- iCloud, Pages, Keynote and Numbers Essentials for iPad and Mac
- Office for Apple Essentials
Terms and Conditions
- Select Tech Support begins from the date of first use.
- Select is not responsible for any form of data or consequential loss experienced as a result of providing support or advice.
- To best assist you, your advisor may need access to data, settings, or other information stored on your device.
- Select Tech Support is a best endeavours service. We cannot guarantee all issues will be resolved.
- We cannot speak to a content or service provider on your behalf. However, we will try to assist you as much as possible!
- Select Tech Support does not include data backup, data recovery, or device repairs. These services are available at a separate cost.
- Once activated, Select Tech Support cannot be refunded.
- Refer to product details for full details of in store and online service availability.