Frequently Asked Questions

AppleCare+ is Apple’s extended warranty and support plan, offering coverage for hardware repairs, battery service, and accidental damage protection (subject to a service fee). It also includes priority access to Apple experts via chat or phone. Plans are available for iPhone, iPad, Mac and MacBook, Apple Watch, AirPodsand more.

Yes. AppleCare+ is available for most Apple products, including:

• iPhone
• iPad
• Mac and MacBook
• Apple Watch
• AirPods
• HomePod
• Apple TV

Coverage availability may vary depending on the product model and purchase date.

The standard Apple warranty includes 1 year of hardware repair coverage for product faults and issues outside of your control. Select extend that to 3 years for selected products. However, AppleCare+ adds accidental damage protection, and gives you 24/7 priority access to support for 2-3 years depending on the product.

Yes, AppleCare+ includes accidental damage protection. This covers incidents like cracked screens, liquid damage, and drops—each subject to a service fee that varies by device. Coverage includes unlimited incidents of accidental damage across most plans.

You can purchase AppleCare+ at the time of buying your Apple device with Select (either online or instore). You can also purchase AppleCare+ direct from Apple within 60 days of purchase. Coverage starts from the date your device is activated. If added after purchase, a device inspection may be required.

AppleCare+ is available both as a one-time upfront payment or a monthly subscription. Though we currently only offer one time payment options via Select.

AppleCare+ gives you direct access to Apple-certified technicians and support via phone or chat. You also receive in-store and mail-in repair options, express replacement service, and help with software, iCloud, and Apple services.