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Apple-certified service and support

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24/7 priority access to technical support

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Coverage for unlimited incidents of accidental damage protection

Hardware coverage:

  • Your AirPods, Beats earphones, or Beats headphones Battery
  • Included USB charging cable
  • Unlimited incidents of accidental damage protection, each subject to a service fee.
  • Unlimited incidents of accidental damage protection, each subject to a service fee.

Software support:

  • Using Siri
  • Bluetooth connectivity
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Carry-in repair

Take your headphones to an Apple Store or Apple Authorized Service Provider.

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Express Replacement Service

Apple will send a replacement device so you don’t have to wait for your repair.

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Mail-in repair

Mail in your headphones using a prepaid shipping box provided by Apple.

Buy Now:

Add AppleCare+ when you purchase headphones online or in store.

Add to your headphone purchase

Buy Later:

Add AppleCare+ within 60 days of your headphone purchase online at mysupport.apple.com, on a paired iPhone, or at an Apple Store.

Buy AppleCare+ via your Apple account online