Select Tech Support - Essentials
SKU: TechSupport7
7 Days of in-store or remote Tech Support.
Perfect for customers who need help with initial set up and troubleshooting their Apple devices.
Home DeliveryFree over £40
Click + CollectFree
Business pay monthly
Overview
Overview
Essential Support When You Need It
Tech Support Essentials provides expert help for getting started with your Apple devices. Ideal for customers looking for short-term assistance with basic setup, troubleshooting and common technical issues.
What's Included
- 7 days of support coverage from first use
- Unlimited in-store support appointments
- Unlimited remote support appointments
- Support for all your Apple devices
- Basic new device setup
- Device care and cleaning (in-store only)
- Erase and reinstall of iOS, iPadOS, watchOS and macOS
- Software troubleshooting for Apple pre-installed apps and macOS
- Home connectivity support
| Essentials | Plus | Premium | |
|
Coverage |
7 Days | 1 Year | 1 Year |
|
Support Appointments |
Unlimited | Unlimited | Unlimited |
|
Device Setup |
Basic | Advanced | Advanced |
|
Learn Apple Features & Services |
✓ | ✓ | ✓ |
|
Transfer to a New iPhone or iPad |
— | ✓ | ✓ |
|
Move Data to a Mac |
— | ✓ | ✓ |
|
Switch from Android to iPhone |
— | ✓ | ✓ |
|
Switch from Windows to Mac |
— | ✓ | ✓ |
|
Online Training Courses |
— | — | ✓ |
Tech Specs
| SKU | TechSupport7 |
|---|---|
| Bluetooth | No |
| Built-in Speakers | No |
| Built-in Microphone | No |
| HDMI Port | No |
| Headphone Connector | No |
| Touch ID | No |
| Sdxc Slot | No |
Delivery
Home Delivery
Select offer free fast shipping to all orders over £40. There will be a £5 delivery charge for all orders under £40, this will be issued automatically at checkout.
We also offer priority delivery from as little as £4.99. This option provides next day delivery on any items that are in stock.
Our Click and Collect is a completely free service, in as little as 15 minutes.
When will my order be delivered?
For items marked "Ready to ship" above the product pricing should be with you in 1-2 working days. Orders made after 2pm will be dispatched the following working day.
For the fastest delivery, place your order before 2pm and select priority delivery. It will arrive the next working day. This applies to items that display the "Ready to ship" status on the individual product page.
Our delivery partner works hard to securely deliver your order Monday to Friday.
For items not in stock, dispatch times may be longer, please allow 7-10 working days. Specific products may have longer delivery times, for these products please refer to delivery times detailed on individual product pages. You will receive parcel tracking information once your order has been packed and is ready for dispatch. Note, if priority delivery is selected on items that have a longer lead time, we will dispatch it with priority once the items are available.
More information on home delivery is available here. For more information on delivery click here.
Click and Collect
We offer a Click and Collect service in all our store locations that allows you to pay for your item and collect it in one of our store locations. Please note, that click and collect must be selected as an option when checking out. Items that are ordered for home delivery cannot be changed to collection in store after the order has been placed. Select Click and Collect is a completely free delivery service.
When you arrive in store ask any member of staff or visit the main payment desk and we’ll get your Click and Collect order for you.
